Updated: September 2024

These terms and conditions are the standard terms that apply to all courses, containers and programmes provided by GBVBM (“the Company”)

1. Definitions

“Client” means the individual or business entity who registers for, subscribes to, purchases or participates in the Company's group offers, courses, or mentoring programmes.

“Company” refers to GBVBM, the entity providing the group programmes, courses, and mentoring services as outlined in these Terms and Conditions.

“Completion Date” means the date on which the Client's participation in the group programme or course formally ends.

“Confidential Information” means any non-public information disclosed during the course of the group programmes or mentoring sessions, including but not limited to personal, business, or intellectual property details shared by the Company or other Clients.

“Data Subject” means any individual whose personal data is collected, held, or processed by the Company under the terms of GDPR, which in this context, refers to the Client.

“GDPR” refers to General Data Protection Regulation, the European Union and UK law governing the processing, storage, and handling of personal data, to which the Company adheres when handling Client information.

“Intellectual Property” refers to all materials, content, information, and resources provided by the Company, including but not limited to course content, videos, presentations, and worksheets, which remain the property of the Company.

“Mentoring” means one-to-one or group guidance and support provided by The Company, aimed at improving personal or business-related skills, development, or growth, but without guaranteeing specific results.

“Payment Plan” refers to the agreed-upon schedule of payments for a particular service or programme, allowing the Client to make multiple payments over a specified period instead of paying the full amount upfront.

“Party” or “Parties” refers collectively to both the Company and the Client, who are the two entities entering into and bound by the terms outlined in the agreement.

“Personal Data” refers to any information related to an identified or identifiable individual, including names, email addresses, contact information, or any other information provided by the Client to the Company.

“Programme” means any structured offering by the Company, including courses, group mentoring, workshops, or training, intended to provide educational or professional guidance to the Client.

“Services” refers to all group programmes, courses, mentoring sessions, and related materials provided by the Company as outlined in promotional or registration materials.

“Start Date” means the date on which a Client first gains access to or begins participation in a group programme, course, or mentoring session provided by the Company.

“Third Party” refers to any person or organisation other than the Client and the Company that might be involved in providing or receiving information, services, or support, as approved by the Client or required by law.

2. Acceptance of Agreement

By registering for or participating in any group offers, courses, or mentoring services with the Company, you (hereafter referred to as "the Client") agree to these Terms and Conditions. This Agreement constitutes the entire and exclusive understanding between the Client and the Company regarding the services, superseding all previous communications, proposals, or agreements.

3. Services Provided

The Company offers group programmes, courses, and mentoring sessions designed to provide guidance on specific personal or business-related goals. These services are provided as educational support and are not guaranteed to lead to specific outcomes, including but not limited to financial success or business growth.

The exact nature and structure of each programme or course will be outlined in relevant promotional materials and on the programme’s dedicated page. However, general elements may include:

• Group coaching sessions

• Access to online resources

• Accountability check-ins

• Peer support within the group

4. Payment Terms

The cost of each group programme, course, or mentoring package will be detailed at the point of registration. Payment is required in full at the time of enrollment unless a payment plan is explicitly offered and agreed upon.

4.1 Payment Plans: Where payment plans are offered, the first payment must be made before access to the service begins. Future payments will be scheduled automatically. Failure to make payment within 7 days of the due date may result in suspension of access to the course or programme.

4.2 Refund Policy: Due to the digital and live nature of the services provided, no refunds will be offered once the programme or course has commenced, except as required by consumer protection laws.

4.3 Interest on late payments: In the event the Client fails to remit payment of any amount due under these terms on or before the due date, in addition to any other rights the Company may have hereunder, the payment will accrue interest from that date due at the annual rate of 8% above the base lending rate from time to time of the official dealing rate of the Bank of England, accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any judgement and the Client shall pay the interest immediately on demand.

4.4 In the event of collection enforcement, the Client shall be liable for any costs associated with such collection, including, but not limited to, legal costs, attorney’s fees, courts costs, and collection agency fees.

5. Group Programme Participation

Active participation is essential to maximise the benefits of the group programmes. The Client is expected to:

• attend all scheduled sessions.

• engage respectfully with peers and mentors.

• complete any assignments or activities within the specified timeframes.

The Company is not responsible for missed sessions or opportunities due to the Client's absence. If the Client misses a group session, it may not be rescheduled.

6. Client Responsibilities

The Client acknowledges that full participation and commitment are required to achieve personal or professional goals. The Company does not make guarantees regarding specific results, and all outcomes depend on individual effort and circumstances outside the control of the Company.

The Client is 100% responsible for their own results. The Company and its mentors provide guidance but do not guarantee specific outcomes, such as increased business revenue or personal success.

7. Confidentiality

The Company may obtain access to information related to Client’s business (including trade secrets, technical information, business forecasts and strategies, marketing plans, customer and supplier lists, personnel information, financial data, and proprietary information of third parties provided to the Client in confidence) that the Client considers to be confidential or proprietary or the Client has a duty to treat as confidential. 

The Company will, unless having the written consent of the Client, (a) hold all Confidential Information in strict trust and confidence; (b) not use or permit others to use Confidential Information in any manner or for any purpose not expressly permitted or required by this Agreement; and (c) not disclose or permit others to disclose any Confidential Information to any third party without obtaining the Client’s express prior written consent on a case-by-case basis.

7.1 Exceptions: The Company's obligations with respect to any portion of the Client Information as set forth above shall not apply when the Company can document that (i) it was in the public domain at the time it was communicated to the Company by the Client; (ii) it entered the public domain subsequent to the time it was communicated to the Company by the Client through no fault of the Company; (iii) it was in the Company's possession free of any obligation of confidence at the time it was communicated to the Company by the Client; or (iv) it was rightfully communicated to the Company free of any obligation of confidence subsequent to the time it was communicated to the Company by the Client.

The Company respects the confidentiality of the Client. Group discussions are considered confidential, and the Client is expected to respect the privacy of others by not disclosing personal information shared by peers during group sessions.

The Company also commits not to disclose any Client-related information, strategies, or personal details outside of the professional relationship unless legally required.

8. Intellectual Property

All materials provided as part of the Company's courses or mentoring programmes, including but not limited to written guides, presentations, videos, and worksheets, remain the intellectual property of the Company. The Client is granted a non-exclusive, non-transferable licence to use these materials for personal development only.

The Client may not:

• Reproduce, share, or distribute The Company’s materials with third parties.

• Modify or adapt course content for personal financial gain.

Violations of intellectual property rights may result in legal action.

9. Programme Duration and Completion

Each programme, course, or mentoring package will run for a specific duration, which will be communicated prior to registration. Upon completion of the course, the Client will lose access to any live sessions but may retain access to downloadable materials, depending on the specific programme terms.

10. Communication

All communication regarding the programme, including session schedules and updates, will be conducted via email or other designated platforms (e.g. Zoom, Slack). The Client is responsible for checking their emails regularly to stay informed about programme updates.

11. Termination and Cancellation

Either party may terminate this agreement for cause if the other party fails to fulfil its obligations under these terms.

11.1 Client Initiated Termination: The Client may withdraw from a programme but will not be entitled to a refund after the programme commences unless otherwise specified.

11.2 Company Initiated Termination: The Company reserves the right to terminate the Client's participation if terms are violated, including non-payment or disruptive behaviour during group sessions. No refund will be issued in such cases.

12. GDPR Compliance

The Company is fully committed to complying with the General Data Protection Regulation (GDPR) as required under UK law. The Company will collect, store, and process personal data provided by the Client for the purpose of delivering services under this agreement. This includes names, contact details, and any other relevant information needed to facilitate group programmes, courses, or mentoring.

12.1 Client Consent: By agreeing to these terms, the Client consents to the processing of personal data by the Company as outlined here.

12.2 Data Usage: The Company will use Client data solely for the purpose of delivering services, maintaining communication, and administering the programmes or courses. Personal data will not be shared with third parties without explicit consent, unless required by law.

12.3 Data Security: The Company will implement appropriate technical and organisational measures to protect Client data from unauthorised access, alteration, or loss.

12.4 Retention of Data: Client data will be retained for the duration of the programme or course and for as long as necessary to meet legal obligations or resolve disputes. Once data is no longer required, it will be securely deleted.

12.5 Client Rights: The Client has the right to:

• Request access to their personal data held by the Company.

• Request corrections to any inaccuracies in their personal data.

• Request the deletion of their personal data, subject to legal retention requirements.

• Withdraw consent for data processing at any time, which may result in the termination of participation in the Company’s services.

To exercise these rights or for any concerns regarding data protection, The Client can contact the Company at admin@gbvbm.co.uk.

13. Force Majeure

The Company shall not be considered in breach of these terms to the extent that performance of the obligations outlined herein is prevented by an event of Force Majeure, including but not limited to:

13.1 natural disasters (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods);

13.2 war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;

13.3 rebellion, revolution, insurrection, or military or usurped power, or civil war;

13.4 contamination by radioactivity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly;

13.5 riot, commotion, strikes, go slows, lock outs or disorder.

14. Dispute Resolution

Any disputes arising from or related to this agreement will first be attempted to be resolved through good-faith negotiations between the parties. If an amicable resolution cannot be reached, the dispute will be subject to the laws of England and Wales, with jurisdiction residing in the courts of England.

15. Severability

If one or more provisions of these terms are held to be unenforceable under applicable law, the parties agree to renegotiate such provision in good faith. In the event that the parties cannot reach a mutually agreeable and enforceable replacement for such provision, then (i) such provision shall be excluded from these terms, (ii) the balance of these terms shall be interpreted as if such provision were so excluded and (iii) the balance of these terms shall be enforceable in accordance with its conditions.

16. Amendments

The Company reserves the right to amend these terms at any time. Any such amendments will be communicated via email and will take effect from the date of communication.